Terms and Conditions

Effective Date: January 17, 2025

Welcome to Elite Gemss! By accessing and using our website elitegemss.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or purchasing any products from us. These Terms and Conditions govern your use of the site, and by accessing it, you are agreeing to abide by the terms outlined below.

1. General Information

  • Ownership of Website: The website elitegemss.com is owned and operated by Elite Gemss, located at 1293 Woodland Avenue, Metairie, Louisiana, United States.
  • Eligibility: By using this website, you confirm that you are at least 18 years old or have the consent of a parent or guardian. If you are under 18, you may only use this website with the involvement of a parent or guardian.

2. Use of Website

  • Account Registration: You may need to create an account to place an order or access certain features of the site. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.
  • Prohibited Uses: You agree not to use the website for any illegal or unauthorized purpose. You also agree not to interfere with or disrupt the website or servers, engage in any harmful activity, or violate the rights of others.
  • Intellectual Property: All content on this website, including but not limited to images, text, logos, designs, and trademarks, is the property of Elite Gemss or its affiliates and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from this website without prior written permission.

3. Products and Pricing

  • Product Availability: All products are subject to availability. We make every effort to ensure that product descriptions, pricing, and images are accurate, but errors may occur. If an error is discovered in the product price or availability after you place an order, we will notify you and give you the option to cancel the order or confirm the updated terms.
  • Pricing: All prices are listed in U.S. Dollars (USD) and are subject to change without notice. Taxes, shipping charges, and other fees may apply at checkout.
  • Promotions: Promotional offers, discounts, and other deals are subject to change and may have specific terms and conditions attached. Promotional codes are not valid for previous purchases and cannot be combined unless otherwise specified.

4. Order Process

  • Placing an Order: To place an order, simply add products to your cart and proceed through checkout. You will be asked to provide shipping and payment information. Once the order is completed, you will receive an order confirmation email with details about your purchase.
  • Order Acceptance: Your order is not considered accepted until it is confirmed by Elite Gemss, and payment has been processed. We reserve the right to reject or cancel any order at our discretion, for reasons including product availability, pricing errors, or payment issues.

5. Payment

  • Accepted Payment Methods: We accept payment via various methods, including credit cards, debit cards, and third-party payment services such as PayPal. All payments are processed through secure third-party services to protect your payment information.
  • Billing Information: By submitting payment information, you confirm that the information you provide is accurate and valid. You authorize Elite Gemss to charge the total amount for your order, including shipping and taxes.

6. Shipping and Delivery

  • Shipping Methods: Shipping costs are calculated at checkout based on the destination, shipping method, and order size. Delivery times vary depending on the shipping option chosen, and we aim to process and ship orders within 1-2 business days.
  • Order Tracking: Once your order is shipped, you will receive a tracking number to monitor the status of your shipment. Please note that delivery times are estimates and may vary depending on the carrier.
  • Shipping Delays: We are not responsible for delays caused by third-party carriers, weather conditions, or other unforeseen circumstances.

7. Returns and Refunds

  • Returns: We offer returns on eligible items within 30 days of receiving your order. Items must be in their original, unused condition and packaging. Certain items, such as custom or personalized jewelry, are not eligible for return unless defective.
  • Refunds: Refunds are processed once returned items are received and inspected. The refund will be issued to the original payment method. For more details, please refer to our Refund and Returns Policy.

8. Limitation of Liability

  • Limitation of Liability: Elite Gemss is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use this website or products purchased from it, including but not limited to any damages resulting from errors, delays, or interruptions of service.
  • Product Warranty: We strive to ensure the highest quality of our products, but we do not offer warranties beyond those provided by the manufacturers. Any claims for defects in materials or workmanship should be addressed as per our return and exchange policy.

9. Privacy

  • Privacy Policy: Your privacy is important to us. We collect and use personal information as described in our Privacy Policy. By using this website, you consent to the collection and use of your data as outlined in the Privacy Policy.

10. Governing Law

  • Jurisdiction: These Terms and Conditions are governed by the laws of the State of Louisiana, United States. Any disputes arising from these terms will be resolved in the courts located within Louisiana.
  • Dispute Resolution: In the event of a dispute, both parties agree to attempt to resolve the matter through informal negotiations before pursuing legal action.

11. Changes to Terms and Conditions

  • Modifications: Elite Gemss reserves the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Please review these terms periodically to stay informed of any changes.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Elite Gemss
Address: 1293 Woodland Avenue, Metairie, Louisiana, United States
Phone: 985-573-8957
Email: info@elitegemss.com
Website: https://elitegemss.com

Thank you for choosing Elite Gemss. We hope you enjoy shopping with us and find the perfect piece of jewelry for your needs!