Privacy Policy

Effective Date: January 17, 2025

At Elite Gemss, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website elitegemss.com or make purchases from our store. By using our services or purchasing products from us, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to provide you with a seamless shopping experience, including:

  • Personal Information: When you make a purchase, register for an account, or contact us, we may collect personal information such as:
    • Name
    • Address
    • Email address
    • Phone number
    • Payment information (such as credit card numbers)
    • Order history
  • Non-Personal Information: We may collect non-personal information such as:
    • IP address
    • Browser type
    • Operating system
    • Device information
    • Pages visited on our website

2. How We Use Your Information

The information we collect is used to:

  • Process Orders: To fulfill your orders, process payments, and ship products to the correct address.
  • Improve Customer Service: To respond to your inquiries, provide support, and ensure a personalized experience.
  • Send Marketing Communications: With your consent, we may send promotional emails about new products, offers, or updates. You can opt-out of marketing emails at any time by following the unsubscribe link in the email or contacting us directly.
  • Improve Our Website and Services: To analyze website traffic and improve the functionality and content of our site.
  • Fraud Prevention and Security: To protect against fraud, unauthorized transactions, and to ensure the safety of your personal data.

3. Payment Information

We do not store your payment information (credit card details) on our servers. All payments are processed securely through third-party payment processors, such as PayPal or Stripe, who use encryption protocols to ensure your payment information is handled securely.

4. How We Protect Your Information

We take appropriate security measures to protect your personal data, including the use of SSL encryption (Secure Socket Layer) on our website. These measures help prevent unauthorized access to, or disclosure of, your information during transmission.

  • Secure Transactions: All sensitive data (such as credit card details) are processed securely through trusted payment gateways.
  • Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device and help us understand how you use our site. These cookies may track:

  • Your preferences and settings.
  • Your activity on our website, including pages visited and products viewed.
  • Shopping cart information to ensure a smooth checkout process.

You can control cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

6. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in processing orders, payments, shipping, and marketing.
  • Legal Compliance: We may disclose your information to comply with legal obligations, enforce our terms and conditions, or respond to lawful requests from authorities.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can access and update your personal information by logging into your account on our website or contacting us directly.
  • Opt-out of Marketing: If you no longer wish to receive promotional emails, you can opt-out by clicking the unsubscribe link in the email or contacting us at info@elitegemss.com.
  • Delete Your Information: You may request the deletion of your personal information, subject to certain legal obligations that may require us to retain it.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Elite Gemss. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We reserve the right to update, modify, or change this Privacy Policy at any time. Any changes will be reflected on this page with the updated effective date. We encourage you to review this policy periodically to stay informed of any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Elite Gemss
Address: 1293 Woodland Avenue, Metairie, Louisiana, United States
Phone: 985-573-8957
Email: info@elitegemss.com
Website: https://elitegemss.com

Thank you for trusting Elite Gemss. Your privacy is important to us, and we are committed to keeping your personal information safe and secure.